Privacy Policy
LILAC Floral Designs ("we", "us", "our") are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase tickets for our wreath-making workshops.
Information We Collect
When you use our website, we may collect the following personal information
Name: To identify you and personalize your experience.
Email Address: To send you confirmation emails, workshop details, and updates.
Phone Number: To contact you regarding your booking or any changes to the workshop.
How We Use Your Information
We use the information you provide to:
Process your booking and payment for the workshop.
Send you booking confirmations and reminders.
Communicate important information about the workshop, such as changes to the date, time, or venue.
Respond to your inquiries or requests.
Improve our website and services based on your feedback.
Payment Processing
We use a third-party payment processor to handle your payment information securely. We do not store or have access to your payment card details. All transactions are processed in compliance with industry security standards.
Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccuracies in your personal information.
Request deletion of your personal information, subject to certain legal obligations.
Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device. You can control and manage cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: jess@lilacflowers.co.uk, 07482 245195
Last updated: 1/09/24